At E-YOUNG Composites, we specialize in crafting high-quality, custom carbon fiber products tailored to your unique requirements. To ensure a smooth and efficient ordering process, follow the steps below:

1.Confirm Product Details

Before proceeding, please provide detailed specifications for your custom carbon fiber product. Key details to finalize include:

  • Design & Dimensions: Shape, size, and structural requirements.
  • Technical Specifications: Tolerance, straightness, surface finish (e.g., matte or gloss), temperature resistance, and any special performance needs.
  • Additional Requirements: Surface coating, weave type (plain weave, twill weave, etc.), or specific carbon fiber grade (e.g., T300).

Our team will review your requirements to ensure feasibility and suggest optimizations if needed.

2.Receive a Quotation

Once the details are confirmed, we will provide a formal quotation that includes:

  • Product Price: Based on materials, complexity, and customization.
  • Tooling Costs (if applicable): For custom molds required for unique designs.
  • Shipping Fees: Calculated according to your location and preferred carrier.

The quotation will outline all costs transparently, with no hidden fees.

3.Confirm Your Order

After approving the quotation, we will issue a Proforma Invoice (PI) for your review. The PI includes:

  • Final pricing and payment terms.
  • Product details

Please confirm the PI via email to proceed.

4.Make Payment

Payment methods accepted:

  • Bank Transfer (T/T)
  • PayPal

Our bank account details and payment instructions are included in the PI. Once payment is received, we will begin production immediately.

5.Production & Delivery

  • Production Lead Time:

Standard orders: 7–10 business days.

Large-volume or highly complex orders: Lead time may extend slightly; we will notify you in advance.

  • Shipping Options:

Global carriers: FedEx, UPS, DHL, etc.

Delivery time: Typically 7–15 business days, depending on your location.

You will receive a tracking number once your order is dispatched.

6.After-Sales Service

Your satisfaction is our priority. After receiving your order:

  1. Inspect Thoroughly: Check the product carefully for any damage or quality concerns.
  2. Report Issues Promptly: If you encounter defects or problems, contact us immediately.
  3. Guaranteed Resolution: We will take full responsibility to repair, replace, or refund the product at no extra cost.

Your trust is invaluable, and we are committed to resolving any issues swiftly and thoroughly.