{"id":2737,"date":"2025-05-19T17:12:21","date_gmt":"2025-05-19T09:12:21","guid":{"rendered":"https:\/\/carbonfibercfk.com\/?post_type=avada_faq&#038;p=2737"},"modified":"2025-05-19T17:14:02","modified_gmt":"2025-05-19T09:14:02","slug":"como-efetuar-uma-encomenda","status":"publish","type":"avada_faq","link":"https:\/\/carbonfibercfk.com\/pt\/itens-de-faq\/como-efetuar-uma-encomenda\/","title":{"rendered":"Como efetuar uma encomenda?"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><p>Na E-YOUNG Composites, especializamo-nos na cria\u00e7\u00e3o de produtos de fibra de carbono personalizados e de alta qualidade, adaptados \u00e0s suas necessidades espec\u00edficas. Para garantir um processo de encomenda suave e eficiente, siga os passos abaixo:<\/p>\n<\/div><div class=\"fusion-content-boxes content-boxes columns row fusion-columns-1 fusion-columns-total-6 fusion-content-boxes-1 content-boxes-icon-with-title content-left\" style=\"--awb-hover-accent-color:var(--awb-color4);--awb-circle-hover-accent-color:var(--awb-color4);--awb-item-margin-bottom:40px;\" data-animationoffset=\"top-into-view\"><div style=\"--awb-backgroundcolor:rgba(255,255,255,0);\" class=\"fusion-column content-box-column content-box-column content-box-column-1 col-lg-12 col-md-12 col-sm-12 fusion-content-box-hover content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon content-icon-wrapper-yes icon-hover-animation-fade\" data-animationoffset=\"top-into-view\"><div class=\"heading icon-left\"><h2 class=\"content-box-heading fusion-responsive-typography-calculated\" style=\"--h2_typography-font-size:24px;--fontSize:24;line-height:1.3;\">1.Confirmar detalhes do produto<\/h2><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">\n<p>Antes de prosseguir, forne\u00e7a especifica\u00e7\u00f5es detalhadas para o seu produto de fibra de carbono personalizado. Os principais detalhes a finalizar incluem:<\/p>\n<ul>\n<li>Conce\u00e7\u00e3o e dimens\u00f5es: Forma, tamanho e requisitos estruturais.<\/li>\n<li>Especifica\u00e7\u00f5es t\u00e9cnicas: Toler\u00e2ncia, retid\u00e3o, acabamento da superf\u00edcie (por exemplo, mate ou brilhante), resist\u00eancia \u00e0 temperatura e quaisquer necessidades especiais de desempenho.<\/li>\n<li>Requisitos adicionais: Revestimento de superf\u00edcie, tipo de trama (trama simples, trama em sarja, etc.) ou grau espec\u00edfico de fibra de carbono (por exemplo, T300).<\/li>\n<\/ul>\n<p>A nossa equipa analisar\u00e1 os seus requisitos para garantir a viabilidade e sugerir\u00e1 optimiza\u00e7\u00f5es, se necess\u00e1rio.<\/p>\n<\/div><\/div><\/div><div style=\"--awb-backgroundcolor:rgba(255,255,255,0);\" class=\"fusion-column content-box-column content-box-column content-box-column-2 col-lg-12 col-md-12 col-sm-12 fusion-content-box-hover content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon content-icon-wrapper-yes icon-hover-animation-fade\" data-animationoffset=\"top-into-view\"><div class=\"heading icon-left\"><h2 class=\"content-box-heading fusion-responsive-typography-calculated\" style=\"--h2_typography-font-size:24px;--fontSize:24;line-height:1.3;\">2) Receber um or\u00e7amento<\/h2><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">\n<p>Uma vez confirmados os pormenores, forneceremos um or\u00e7amento formal que inclui:<\/p>\n<ul>\n<li>Pre\u00e7o do produto: Com base nos materiais, complexidade e personaliza\u00e7\u00e3o.<\/li>\n<li>Custos de ferramentas (se aplic\u00e1vel): Para moldes personalizados necess\u00e1rios para projectos \u00fanicos.<\/li>\n<li>Taxas de envio: Calculado de acordo com a sua localiza\u00e7\u00e3o e transportadora preferida.<\/li>\n<\/ul>\n<p>O or\u00e7amento indicar\u00e1 todos os custos de forma transparente, sem taxas ocultas.<\/p>\n<\/div><\/div><\/div><div style=\"--awb-backgroundcolor:rgba(255,255,255,0);\" class=\"fusion-column content-box-column content-box-column content-box-column-3 col-lg-12 col-md-12 col-sm-12 fusion-content-box-hover content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon content-icon-wrapper-yes icon-hover-animation-fade\" data-animationoffset=\"top-into-view\"><div class=\"heading icon-left\"><h2 class=\"content-box-heading fusion-responsive-typography-calculated\" style=\"--h2_typography-font-size:24px;--fontSize:24;line-height:1.3;\">3. confirmar a sua encomenda<\/h2><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">\n<p>Ap\u00f3s a aprova\u00e7\u00e3o do or\u00e7amento, emitiremos uma Fatura Proforma (PI) para sua an\u00e1lise. A PI inclui:<\/p>\n<ul>\n<li>Pre\u00e7o final e condi\u00e7\u00f5es de pagamento.<\/li>\n<li>Detalhes do produto<\/li>\n<\/ul>\n<p>Por favor, confirme o PI por correio eletr\u00f3nico para prosseguir.<\/p>\n<\/div><\/div><\/div><div style=\"--awb-backgroundcolor:rgba(255,255,255,0);\" class=\"fusion-column content-box-column content-box-column content-box-column-4 col-lg-12 col-md-12 col-sm-12 fusion-content-box-hover content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon content-icon-wrapper-yes icon-hover-animation-fade\" data-animationoffset=\"top-into-view\"><div class=\"heading icon-left\"><h2 class=\"content-box-heading fusion-responsive-typography-calculated\" style=\"--h2_typography-font-size:24px;--fontSize:24;line-height:1.3;\">4. efetuar o pagamento<\/h2><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">\n<p>M\u00e9todos de pagamento aceites:<\/p>\n<ul>\n<li>Transfer\u00eancia banc\u00e1ria (T\/T)<\/li>\n<li>PayPal<\/li>\n<\/ul>\n<p>Os dados da nossa conta banc\u00e1ria e as instru\u00e7\u00f5es de pagamento est\u00e3o inclu\u00eddos no PI. Assim que o pagamento for recebido, iniciaremos imediatamente a produ\u00e7\u00e3o.<\/p>\n<\/div><\/div><\/div><div style=\"--awb-backgroundcolor:rgba(255,255,255,0);\" class=\"fusion-column content-box-column content-box-column content-box-column-5 col-lg-12 col-md-12 col-sm-12 fusion-content-box-hover content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon content-icon-wrapper-yes icon-hover-animation-fade\" data-animationoffset=\"top-into-view\"><div class=\"heading icon-left\"><h2 class=\"content-box-heading fusion-responsive-typography-calculated\" style=\"--h2_typography-font-size:24px;--fontSize:24;line-height:1.3;\">5. produ\u00e7\u00e3o e entrega<\/h2><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">\n<ul>\n<li><b>Tempo de produ\u00e7\u00e3o:<\/b><\/li>\n<\/ul>\n<p style=\"padding-left: 80px;\"><b>Encomendas standard:<\/b> 7-10 dias \u00fateis.<\/p>\n<p style=\"padding-left: 80px;\"><b>Encomendas de grande volume ou de grande complexidade:<\/b> O prazo de entrega pode ser ligeiramente alargado; inform\u00e1-lo-emos com anteced\u00eancia.<\/p>\n<ul>\n<li><b>Op\u00e7\u00f5es de envio:<\/b><\/li>\n<\/ul>\n<p style=\"padding-left: 80px;\"><b>Transportadoras mundiais:<\/b> FedEx, UPS, DHL, etc.<\/p>\n<p style=\"padding-left: 80px;\"><b>Prazo de entrega: <\/b>Normalmente, 7 a 15 dias \u00fateis, consoante a sua localiza\u00e7\u00e3o.<\/p>\n<p>Receber\u00e1 um n\u00famero de rastreio assim que a sua encomenda for expedida.<\/p>\n<\/div><\/div><\/div><div style=\"--awb-backgroundcolor:rgba(255,255,255,0);\" class=\"fusion-column content-box-column content-box-column content-box-column-6 col-lg-12 col-md-12 col-sm-12 fusion-content-box-hover content-box-column-last content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon content-icon-wrapper-yes icon-hover-animation-fade\" data-animationoffset=\"top-into-view\"><div class=\"heading icon-left\"><h2 class=\"content-box-heading fusion-responsive-typography-calculated\" style=\"--h2_typography-font-size:24px;--fontSize:24;line-height:1.3;\">6. servi\u00e7o p\u00f3s-venda<\/h2><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">\n<p>A sua satisfa\u00e7\u00e3o \u00e9 a nossa prioridade. Depois de receber a sua encomenda:<\/p>\n<ol>\n<li><b>Inspecionar minuciosamente: <\/b>Verificar cuidadosamente o produto para detetar eventuais danos ou problemas de qualidade.<\/li>\n<li><b>Comunicar os problemas prontamente:<\/b> Se encontrar defeitos ou problemas, contacte-nos imediatamente.<\/li>\n<li><b>Resolu\u00e7\u00e3o garantida: <\/b>Assumimos a responsabilidade total de reparar, substituir ou reembolsar o produto sem qualquer custo adicional.<\/li>\n<\/ol>\n<p>A sua confian\u00e7a \u00e9 inestim\u00e1vel e comprometemo-nos a resolver qualquer problema de forma r\u00e1pida e completa.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"faq_category":[81],"class_list":["post-2737","avada_faq","type-avada_faq","status-publish","format-standard","hentry","faq_category-orders"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/carbonfibercfk.com\/pt\/wp-json\/wp\/v2\/avada_faq\/2737","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carbonfibercfk.com\/pt\/wp-json\/wp\/v2\/avada_faq"}],"about":[{"href":"https:\/\/carbonfibercfk.com\/pt\/wp-json\/wp\/v2\/types\/avada_faq"}],"author":[{"embeddable":true,"href":"https:\/\/carbonfibercfk.com\/pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/carbonfibercfk.com\/pt\/wp-json\/wp\/v2\/comments?post=2737"}],"version-history":[{"count":3,"href":"https:\/\/carbonfibercfk.com\/pt\/wp-json\/wp\/v2\/avada_faq\/2737\/revisions"}],"predecessor-version":[{"id":2740,"href":"https:\/\/carbonfibercfk.com\/pt\/wp-json\/wp\/v2\/avada_faq\/2737\/revisions\/2740"}],"wp:attachment":[{"href":"https:\/\/carbonfibercfk.com\/pt\/wp-json\/wp\/v2\/media?parent=2737"}],"wp:term":[{"taxonomy":"faq_category","embeddable":true,"href":"https:\/\/carbonfibercfk.com\/pt\/wp-json\/wp\/v2\/faq_category?post=2737"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}